Updated on: July 25, 2025

Top Call Center Jobs in Pakistan for 2025

Looking to build a career in a thriving and fast-paced environment? Call center jobs in Pakistan are booming in 2025, offering part-time, full-time, remote, and international support roles for freshers and experienced professionals alike. Whether you’re a student looking for a part-time job or a graduate aiming to work in international BPO, this is your complete guide.

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Why Choose a Call Center Job in 2025?

High Demand: With businesses expanding their customer service operations, BPO jobs are in high demand across cities like Islamabad, Lahore, and Karachi.

No Degree? No Problem: Many call centers hire freshers, students, and intermediate pass candidates.

Flexible Timings: Choose from day or night shifts based on your availability.

English Pays More: Fluent in English? International call centers offer salaries starting from PKR 50,000/month or more.

Growth & Promotions: Agents can become team leads, quality analysts, or even managers with performance.

Top Cities Hiring in 2025

City	Opportunities	Avg. Salary (PKR)
Islamabad	Inbound & Outbound, UK/USA campaigns	35,000 – 80,000
Lahore	Tech Support, B2B Sales	30,000 – 100,000
Karachi	Live Chat, CSR, E-commerce support	25,000 – 90,000
Rawalpindi	Evening/Night Shifts, Freshers	20,000 – 70,000

Popular Call Center Roles in Pakistan

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Customer Support Executive (CSR)
Inbound & Outbound Sales Agents
Live Chat Support Agent
Remote Call Center Agent (Work from Home)
Bilingual Call Center Representative
International Campaign Agent (UK/US/Canada)

Requirements to Apply Call Center

There are bare minimum requirements to join call centers in Pakistan and major business cities.

Good communication skills (English/Urdu)
Computer & typing skills
Matric/FA/FSc/Bachelor’s (varies)
Willingness to work flexible hours

Thousands of vacancies open each month in top call centers across Pakistan. Don’t wait for a “perfect” opportunity — start with training, learn, grow, and upgrade your income.

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Most Asked Question about Call center

You can apply through platforms like Rozee.pk, Indeed, OLX Jobs, Mustakbil, or directly walk into local BPO offices. Many centers conduct walk-in interviews daily. You can also email your resume to HR departments listed on company websites.

International BPOs (especially those handling UK/US clients) offer higher salaries ranging from PKR 50,000 to PKR 120,000 depending on experience and language proficiency. Sales-based roles often have commissions and bonuses too.

Yes. Since 2023, remote BPO jobs have increased. Roles like virtual assistant, email/chat support, and remote CSR for international brands are available. Reliable internet, a good headset, and a quiet space are typically required.

Absolutely. Many centers offer evening or night shifts, making them ideal for students. Part-time roles usually run 4–6 hours a day.

Not always. Most call centers provide on-the-job training. However, experience can help you get hired faster and receive better compensation.

Most interviews include:
A basic English fluency test
Role-play or mock call
Typing or computer test
HR interview to assess shift flexibility and confidence

Not all. Urdu-based call centers exist too, especially for local services. However, English is essential for international campaigns and offers much higher pay.

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About Author

Noman Durrani

Govt Scheme Analyst & Youth Opportunity Researcher

Noman Durrani is the founder of Nexu News and a dedicated researcher focused on youth employment schemes, public welfare programs, and verified job opportunities across Pakistan. His mission is to simplify government initiatives for everyday people and keep readers updated with real, actionable information.